Trustindex verifies that the original source of the review is Google. Awful company to work with.
Equipment was never delivered in the time slot agreed, the office never seem to have a clue what is going on and are incapable of directing their drivers properly.
Had a digger with no service manual or check sheet that had clearly been delivered straight from another site. they refused to service it without charging us, but did eventually grease it, explaining that they used to provide a grease gun but they just get stolen.
Had a mixer delivered that came late and was broken, found that out after nearly an hour of helping the driver get it off of the lorry as the driver hadnt been trained on how to get it off, second time around was alot quicker but it shouldn't take 3 people to unload one of their tools.
Funny thing is they came a day early to pick up the digger and a week late to pick up the mixer meaning I had to leave a job to be there for them to collect it at short notice.
Through the whole process I've had to call their office multiple times a day to resolve simple issues, it quickly became clear there's little communication in their office leading to the problems we've experienced.
To top it all off it took over a week to get one of the two deposits back, after speaking to the office they thought they had transferred the first deposit onto the mixer but this wasn't the case as their invoices show, was told I'd get a call back but yet again nothing. All equipment was sent back clean, working and with full tanks of diesel but the second deposit has not been returned and so now deducted from my wages. Worst of all my boss is happy with their service even though they had to call him for his bank details when he had provided his bank statement as part of the ID check.
